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Frequently Asked Questions

Can I order lengths longer than 8 feet?
It depends on the quantity you are ordering and the location it will be delivered to. Please Contact Us for any special inquiries.

Do you allow freight deliveries for large quantities?
Yes. We generally use Access America Transport when appropriate, but can use almost any carrier you choose. If you feel your order is large enough to benefit from reduced shipping rates by using a freight carrier, then please Contact Us. We will quote you what your cost will be. If you prefer, you can also choose "Local Pickup" during checkout and arrange freight pickup on your own.

Do you ship to Canada, Mexico, the International Space Station, etc.?
Unfortunately at this time, we do not.

I don't want to pay with a credit card. Can I send a check?
Yes, but we will not ship your order until we receive your check and it clears. If you are alright with this delay, please Contact Us to place your order and mail your check to PO Box 250, Roseau, MN 56751.

Do you accept purchase orders?
We can. Email your purchase order to info@mysteelyard.com or fax it to 218-463-1808. We still need payment up-front, either with a credit card or with a check. If you are paying with a credit card, then please call us with that information, or we can call you if you would rather.

Do you allow open accounts or NET terms?
We generally do not, but depending on your particular organization, we may consider it. Just Contact Us and we'll see if we can accommodate you.

What if I need something not listed on the website?
Let us know! We may be able to get it for you.

Can I get bulk rates?
If you order a really large quantity of something, then you may be able to get bulk rates. Just Contact Us for more information.

If you have any further questions, please Contact Us.
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